Services - Overview

The iSmart Panache approach is to address the entire software business value chain, from product development to client implementation to support and service. A typical software company can leverage an outsource partner in approximately 50 % of their business. Because the other areas of a software company are inter-related (product maintenance and support, technical support-levels 1,2 and 3, and product deployment), there is a significant opportunity to leverage resources across multiple functions. The concept of an extended support center is, therefore, very valuable. The value of integrating these services across your organization has incremental value in itself, and this integrated approach implemented by establishing an "Extended Services Center" is what distinguishes iSmartPanache from other companies who are focused on outsourcing specific functional areas as opposed to supporting your entire value-chain. We are providing a very industry-specific value proposition. The knowledge and understanding of your business processes and the challenges software companies face is critical to success.

Key benefits of our approach:

Significant cost savings to company
Increased Top line
Enhanced productivity
High customer satisfaction, superior solutions